Our process

At Inner West Uniform Exchange we know how important it is to make sure we deliver high-quality uniform to our customers. With that in mind, we wanted to explain the journey our uniform takes to get from its previous owners, to you.

Step 1: uniform is dropped off

Uniform can be delivered to Bramley Community Centre, or to your school – schools have green bins dedicated to uniform donations. We ask that all uniform donations are washed before being dropped off for hygiene reasons.

Step 2: uniform is collected

Teams of volunteers collect uniform from schools and deliver it all to Bramley Community centre.

Step 3: uniform is sorted

Our volunteers then sort all the donated uniform by size, colour, school, and gender. Any unwashed uniform, or uniform that is damaged or poor quality, is not offered on our site.

Step 4: uniform is listed on the website

Once we know what we have, we update the website with new stock – it’s now available for people to order!

Step 5: uniform is ordered and delivered

When someone orders uniform from us, our volunteers arrange a time to deliver that person’s order to their doorstep.

What happens to dirty or damaged uniform?

If we receive uniform that hasn’t been washed beforehand, or that’s damaged, we don’t offer it back to the public. Instead, we either take it to a charity clothing bin if appropriate, or to a clothes recycling bin. Whatever we do, we try to ensure that no clothing goes to landfill unnecessarily.

This also means that the uniform we offer in our shop is the same quality that you might find on other second-hand clothing stores such as Facebook Marketplace – so your children can wear their school uniform with pride.

How are you staying COVID-secure?

We know it’s important that we do our part to stop the spread of COVID-19. With that in mind, here’s how we do our best to make sure that all our uniform – and our volunteers – are safe during these times.

  • Uniform left in green bins at schools is left for 3 days before being picked up. Any uniform left at Bramley Community Centre is also left untouched for 3 days before being handled. This is to help reduce the risk of transmitting the virus through the uniform we receive.
  • We ask all donors to wash uniform before donating it, to help ensure all clothing we receive is virus-free.
  • All our volunteers are regularly using hand sanitiser and washing their hands to reduce transmission.

Want to help?

The uniform exchange is run entirely by volunteers – and we can always use more help. To find out how you can get involved, click here.